Privacy Policy – PK Slot Data Protection

This Privacy Policy explains how PK Slot ("the Platform", "we", "us", "our") collects, uses, stores, and protects the personal information of players who register and use the pkslot.fun website and its associated mobile app and services.

We understand that Pakistani players value their privacy, and we take that responsibility seriously. This policy is written in clear, straightforward English so you know exactly what happens with your information when you use PK Slot — whether you are depositing via JazzCash, placing a bet on a PSL fixture, or playing a round on the live casino.

By creating a PK Slot account or using any part of the platform, you confirm that you have read this Privacy Policy and consent to the collection and use of your data as described here. This policy should be read alongside our Terms and Conditions.

PK Slot collects personal data in two main ways: information you provide directly when registering and using the platform, and data collected automatically through your device and browser when you access the site.

Information you provide directly:

• Full legal name — required for account registration and identity verification.
• Mobile phone number — used for account authentication and support communications.
• Email address — used for account notifications, security alerts, and promotional communications (where opted in).
• Date of birth — collected to verify that you meet the minimum age requirement of 18 years.
• National ID or passport details — collected during KYC (Know Your Customer) verification when required.
• Payment method details — including JazzCash account number, Easypaisa wallet number, Raast ID, bank account name and number as relevant to your chosen deposit and withdrawal method.

Data collected automatically:

• IP address and approximate geographical location.
• Device type, operating system, and browser version.
• Pages visited, time spent on each section, and navigation patterns.
• Session duration and login timestamps.
• Game activity logs — including games played, bet amounts in PKR, and session outcomes (used for responsible gaming monitoring and dispute resolution).

The personal data we collect is used for specific, legitimate purposes only. Below is a clear breakdown of why each category of data is used:

We do not use your personal data for any purpose not listed above without first obtaining your explicit consent. If we intend to use your data in a new way in the future, this policy will be updated and you will be notified.

Because PK Slot processes real-money PKR transactions, we handle financial data with particular care. When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer, or another supported mobile wallet, the following applies:

• Payment credentials are transmitted over encrypted connections (TLS) at all times. They are never sent or stored in plain text.
• We store only the minimum payment reference data needed to match transactions to your account — for example, the last few digits of a wallet number or a bank account reference. Full account numbers are not retained on our servers after a transaction is processed.
• Payment processing partners who handle transaction routing are bound by their own strict data protection obligations. We only work with established, reputable payment service providers.
• Your payment method name must match your registered PK Slot account name. This is a fraud prevention requirement and also ensures your data remains consistent across your account.

PK Slot does not sell or rent your personal data to any third party. We may share limited data with specific trusted parties only where it is strictly necessary to operate the platform. These parties include:

• Payment processors: JazzCash, Easypaisa, Raast, and banking partners receive only the transaction data required to complete your deposit or withdrawal. They do not receive your gaming history or browsing behaviour.
• Game software providers: Third-party casino game and sports betting providers may receive a unique player identifier (not your name or contact details) to facilitate game sessions and manage RNG integrity.
• Identity verification services: Where KYC verification is required, your identity documents may be processed by a third-party verification provider operating under strict data handling agreements.
• Analytics providers: Aggregated, anonymised data may be processed by analytics tools to help us understand how players use the platform and identify areas for improvement. This data cannot be used to identify you personally.
• Law enforcement or regulatory bodies: If required by a valid legal order or official request, PK Slot may be obligated to disclose certain account or transaction data. We will not disclose data beyond what is specifically required.

PK Slot uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. Cookies are small text files stored on your device when you visit the site. Here is what we use them for:

• Essential cookies: Required for the platform to function — they keep you logged in, maintain your session, and ensure secure navigation between pages. You cannot opt out of essential cookies while using the platform.
• Performance cookies: Help us understand how players navigate the site — which pages are visited most, where users spend time, and where errors occur. This data is aggregated and anonymous.
• Preference cookies: Remember settings like your chosen language, display preferences, and notification options so you do not have to re-enter them each visit.
• Security cookies: Used to detect unusual activity patterns, prevent automated access by bots, and protect your account from unauthorised login attempts.

Most browsers allow you to manage or delete cookies through your settings. Note that disabling essential cookies may prevent parts of the PK Slot platform from working correctly. For detailed guidance on managing cookies, refer to your browser's help documentation.

We retain your personal data for as long as your account is active and for a reasonable period afterwards, as required to meet our legal, fraud prevention, and dispute resolution obligations. Specific retention periods are as follows:

• Account data (name, email, phone, DOB): Retained for the duration of your account and for up to five years after account closure.
• Transaction records (PKR deposits, withdrawals, bet history): Retained for a minimum of five years to comply with standard financial record-keeping requirements.
• KYC documents (ID copies, verification records): Retained for the period required by applicable identity verification standards, typically five to seven years from the date of verification.
• Support communications (chat logs, email correspondence): Retained for up to three years to assist with ongoing or future disputes and quality assurance.
• Technical logs (IP addresses, session data): Retained for up to 12 months for security monitoring and fraud detection purposes.

Once the applicable retention period has passed, data is securely deleted or anonymised so it can no longer be linked to you personally. If you request account deletion, we will begin the deletion process for data not subject to mandatory retention requirements.

Protecting your personal and financial data is a core operational priority at PK Slot. We implement multiple layers of security to minimise the risk of unauthorised access, data loss, or misuse:

• TLS encryption is applied to all data transmitted between your device and our servers. This includes login, registration, game sessions, and all PKR payment flows.
• Encrypted data storage ensures that personal data at rest on our servers is protected even in the unlikely event of a physical security breach.
• Access controls limit internal staff access to personal data on a strict need-to-know basis. Support agents can view account information relevant to assisting you, but access to sensitive fields such as payment details is further restricted.
• Automated fraud detection monitors account activity for patterns that suggest unauthorised access, bonus abuse, or financial fraud. Suspicious accounts are flagged for manual review before further action is taken.
• Two-factor authentication (2FA) is available on your PK Slot account and is strongly recommended, particularly if you are accessing the platform on a mobile device or shared network.

While we apply all reasonable technical and organisational measures, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your PK Slot account and to never share your login credentials with anyone.

As a PK Slot player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team with your account details and the specific request:

• Right of access: You can request a copy of the personal data we hold about you. We will provide this within a reasonable period.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: You can request that we delete your personal data. This right is subject to our legal and fraud prevention obligations — some data must be retained for the periods described in Section 7.
• Right to restriction: In certain circumstances, you may request that we restrict the processing of your data while a concern or dispute is being resolved.
• Right to object: You can object to the use of your data for purposes based on legitimate interest, including direct marketing communications.
• Right to withdraw consent: Where processing is based on your consent — such as receiving promotional emails — you can withdraw that consent at any time by contacting support or using the unsubscribe option in any marketing email.

PK Slot is strictly an adult entertainment platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out during the registration process, and additional KYC checks may be triggered if there is any reason to suspect a user may be underage.

If we become aware that personal data has been collected from a minor, that data will be deleted immediately and the account will be permanently closed. Any PKR balance associated with an underage account will be handled according to our Terms and Conditions.

If you are a parent or guardian and believe a minor has created a PK Slot account using false information, please contact our support team immediately with relevant details so we can investigate and take appropriate action without delay.

PK Slot may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or changes in applicable data protection standards. When we make updates, the "Last updated" date at the top of this page will be revised accordingly.

For material changes — those that significantly affect how your personal data is collected or used — we will send a notification to your registered email address in advance of the change taking effect. For minor clarifications or wording updates, the page revision date will be the only notification.

Your continued use of the PK Slot platform after any update to this policy constitutes your acceptance of the revised terms. If you disagree with an updated policy, you should stop using the platform and contact us to arrange account closure and the return of any eligible balance.

If you have any questions about this Privacy Policy, want to understand how your data is being used, or wish to exercise any of your data rights, our support team is available 24/7.

You can reach us through the live chat feature on the platform, or by writing to us directly at:

Please include your registered account name and email address in any privacy-related correspondence so we can locate your records quickly and respond accurately. We treat all privacy enquiries as a priority and aim to respond within 24 hours for standard questions, and within 30 days for formal data rights requests.

For general platform questions, responsible gaming queries, or account support, you can also visit our FAQ page or the Responsible Gaming section for guidance.